Job opportunities at RISA as Digital Ambassador Supervisors (In different Districts)

Rwanda Information Society Authority (RISA) Vacancies available for Working positions as Digital Ambassador Supervisors in Districts.

Job responsibilities

Act as the supervisor of DAs’ daily activities

• Collaborate with the DAP coordination office working within RISA to draft, revise and approve DAs monthly and quarterly plans

• Lead quarterly reviews of the DAs’ achievements

• Consolidate/review the DAs’ monthly reports for submission to the DAP coordination office in RISA, inter alia using interactive/online reporting tools.

• Conduct regular field visits to assess DAs’ training sessions to ensure quality and consistent delivery

• Ensure effective management of DAP equipment and tools

• Collect data and feedback from trained citizens to validate DAs’ reports and ensure quality assurance of DAP delivery

• Participate in quarterly, and/or at needed intervals, monitoring and evaluation (M&E) efforts for the program and inform future iterations of the learning content and other aspects of the program and its development

• Supervise the learning and development process for the DAs and ensure their full participation in related programs/training

• Act as the administrator for the learning management system and responsible for releasing content as per the DAP schedule, and flagging any technical issues with the learning content

• Act as liaison for any inquiry and request from DAs to the DAP coordination office in RISA.

• Collect information and report on other digital skills development related activities conducted in the district.

• Act as a liaison between DAP coordination office in RISA and the district and other stakeholders.

• Participate in DA trainings which will be provided throughout the project lifecycle.

• Participate in DAP-related planning activities within the DAP coordination office. Reporting:

• The Digital Ambassadors Supervisors will report to the DAP coordination office.


• Monthly report which will include number of trained citizens per district disaggregated by gender, areas of training, and other details based on a template that will be provided by RISA.

• Monthly report on Digital Community Clubs at the district level Terms of employment:

• This is a position with initial contract of one year, renewable based on performance and availability of resources

• The duty station will be located in the designated district assigned to the supervisor in question Selection Criteria:

• Rwandan national

• Kinyarwanda fluency

• English proficiency

• Aged between 22 years and 35 years.

• Must have A0 or A1 level equivalent education ICT or a related field.

• Must submit a certificate of residence signed by the Cell leadership of one of Gasabo district as a proof that he/she resides in the district where he/she will operate.

• Must be able to dedicate their full time to being a digital ambassador supervisor.

Required experience and skills:

• At least 2 years of proven prior experience as a trainer/instructor

• Proof of digital skills or ICT-related competency, preferably via the

• International Computer Driving License (ICDL), Digital Skills foundation, IT Essentials or Cybersecurity certifications.

• Structured work style with a high degree of self-organization, flexibility and creativity

• Strong communication, presentation, and moderation skills

• Previous experience as a people manager or supervisor is an added advantage


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